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Senior IT Infrastructure Engineer

Illinois Department of Innovation and Technology

Job Title: Senior Technician

Job Requisition ID: 48298

Closing Date: 7/18/25

Salary: $7,787 Monthly

Work Hours: M-F 8:30AM - 5:00PM

Work Location: (Hybrid) 201 W Adams St, Springfield, Illinois, 62704-1874

Union Position: Yes

Work authorization: US work authorization required at time of application. No sponsorship available. Not eligible for F1 OPT/CPT. Positions are W2 only and cannot be converted to a contract position. If you have questions about your work authorization eligibility, please email doit.recruitment@illinois.gov.

Questions? Email doit.recruitment@illinois.gov

Transcripts are required for consideration.

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment.

This position serves as a Senior Technician performing complex professional and advisory functions in the Midrange Systems Operations Section of DoIT.

This position also performs complex functional and technical activities supporting utility and production stand-alone, local area network, client server or otherwise integrated information processing systems.

In this role you will conduct and coordinate in-depth studies involving substantial technical research and systems analysis.

In addition, you will perform complex research and support activities for the division and serve as a project team lead for assigned major and complex projects and very large hardware/software deployments.

If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

Competitive Group Insurance benefits including health, life, dental and vision plans.
Flexible work schedules (when available and dependent upon position)
10 -25 days of paid vacation time annually (10 days for first year of state employment)
12 days of paid sick time annually which carryover year to year
3 paid personal business days per year
13-14 paid holidays per year dependent on election years
12 weeks of paid parental leave
Pension plan through the State Employees Retirement System
Deferred Compensation Program – voluntary supplemental retirement plan
Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under administrative direction, serves as a Senior Technician for the Department of Innovation & Technology (DoIT), performing complex professional and advisory functions in System Services and determining and advising on the development of components to support modern systems development methodologies and standard operation procedures.
• Performs complex functional and technical activities supporting utility and production stand-alone, LAN, client server, or otherwise integrated information processing systems.
• Conducts and coordinates in-depth studies involving substantial technical research and systems analysis and provides agency management with high level technical assistance in the development, analysis, interpretation, evaluation, modification, and installation of comprehensive information systems.
• Performs complex research and support activities for the division and assists with the support of the entire department’s staff, including field personnel and other remote workers.
• Serves as a project lead for assigned major and complex projects and very large hardware and software deployments while independently planning, developing, and implementing techniques for gathering and interpreting data.
• Provides and coordinates advanced training in areas of Midrange Wintel and Software Management and provides complex technical and analytical support to new analysts and lower-level staff.
• Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

Requires knowledge, skill, and mental development equivalent to four (4) years of college with coursework in computer science or directly related fields.
Requires three (3) years of professional experience in System Services or a related Information Technology field.

Preferred Qualifications

• Three (3) years of professional experience administering and supporting in Microsoft (MS) platforms and systems, including X86, 32-bit and 64 bit, MS Windows Server, and Windows desktop systems.
• Three (3) years of professional experience developing and executing automation scripts or system tasks using tools such as Power Shell, Microsoft System Center Configuration Manager (SCCM), Microsoft System Center Operations Manager (SCOM), Microsoft Power BI, and Microsoft Structured Query Language (SQL) server.
• Three (3) years of professional experience supporting enterprise infrastructure technologies, including server clusters, server mirroring, SAN environments, Active Directory, and internet-based systems.
• Three (3) years of professional experience performing complex system analysis and design, developing and implementing program modifications and conducting system and user acceptance testing.
• Three (3) years of professional experience leading or coordinating complex IT Infrastructure projects, including hardware/software deployments, system upgrades, and configuration rollouts.
• Three (3) years of professional experience drafting technical documentation such as system implementation plans, cost/benefit analysis, and project schedules.
• Extensive knowledge of enterprise IT architecture, including hardware and software standards, to provide technical and analytical support across integrated systems
• Ability to coordinate work activities across technical teams and stakeholders to achieve project or system goals.
• Developed verbal and written communications skills to clearly present technical information to stakeholders, including agency management, users, and cross-functional teams.

Conditions of Employment

NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with the State of Illinois.
• Requires the ability to pass a position specific, agency required background check.
• Requires self-disclosure of criminal history.
• Requires ability to travel in the performance of duties.
• Requires ability to work overtime including scheduled, unscheduled, short notice, evenings, weekends, and holidays.
• Requires ability to work outside of normal business hours to meet deadlines.
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
• Requires ability to lift and carry objects weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
• The conditions of employment listed are incorporated and/or related to any duties included in the position description.