Practice Manager ~ Gastroenterology
The Practice Manager is responsible for operational management and strategic development of the practice and is required to exercise a high degree of independent judgment and creativity to identify opportunities and problems, analyze data, develop initiatives and solutions and meet program goals. Responsibilities include business planning, budgeting, facilitating provider relations, and identifying strategic market opportunities. Oversees the practice budget, personnel, provider relationships, patient satisfaction, mission integration, safety & quality improvement, and employee engagement/satisfaction.
The incumbent performs duties in accordance with performance standards. The incumbent may have access to highly confidential patient, employee, and Mercy proprietary information, and must handle and protect the information in accordance with hospital and system policies, HIPAA requirements, and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, and other security risks to the organization. The incumbent is accountable for employee safety and will attend safety and loss-control training, engage in injury prevention, perform accident and injury investigations including conducting root cause analysis, and assist in returning employees to regular duty. The incumbent is responsible for participating in and completing all patient safety initiatives appropriate to the position, and conducts all job responsibilities according to the Mission and Values of Mercy Hospital.