Support Developer Analyst
Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare.Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.Empower Your Future. Make a Difference.
Title
Support Development Analyst
Overview of Position
This position is responsible for investigating customer reported issues with a higher concentration on the software code investigation. Following best practices and defined development procedures for identifying code defects causing customer reported issues. Working with the development team to identify and implement changes in code to resolve identified issues.
What will be my duties and responsibilities in this job?
- Work with the Support team to investigate high priority customer issues using access to the customer systems and access to the code base.
- Assist support in the determination of reproduction steps for reported issues.
- Identify suspected problem areas within the code base responsible for reported issues.
- Provide suggested code changes to the development team to address issues identified.
- Attend development code reviews on a routine basis to stay current on code changes and learn different areas of application.
What are the requirements needed for this position?
- Bachelor's Degree is required
- 2+ years of experience in Java programming language and SQL
- 2+ years of experience writing software code according to published standards and industry best practices.
- Ability to interpret written requirements and technical specifications.
What other skills/experience would be helpful to have?
- Strong communication and interpersonal skills.
- Strong level of commitment to quality.
- Ability to work well in a team environment.
- Basic aptitude for programming and analytical thinking.
What are the working conditions and physical requirements of this job?
General office demands
How much should I expect to travel? 50%
Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
#south
#south2
#midwest2
#midwest
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.
If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.comwith "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.
Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfto view our pay transparency nondiscrimination policy.
Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
Change Healthcare is an Equal Opportunity Employer. Employment at Change Healthcare is based upon your individual merit and qualifications. We don't discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.