Merchandise Associate

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

* External Job Description External Job Description Required. <p> <strong>Job Summary: </strong> <br/> </p> <p> Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li> Role models established customer experience practices with internal and external customers </li> <li> Supports and embodies a positive store culture through honesty, integrity, and respect </li> <li> Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures </li> <li> Promotes credit and loyalty programs during customer interactions </li> <li> Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards </li> <li> Accurately processes and prepares merchandise for the sales floor following company procedures and standards </li> <li> Initiates and participates in store recovery as needed throughout the day </li> <li> Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store </li> <li> Provides and accepts ongoing recognition and constructive feedback </li> <li> Adheres to all labor laws, policies, and procedures </li> <li> Supports and participates in store shrink reduction goals and programs </li> <li> Participates in safety awareness and maintenance of a risk-free environment </li> <li> Performs other duties as assigned </li> </ul> <p> <strong>Requirements:</strong> </p> <ul> <li> Possesses excellent customer service skills </li> <li> Able to work a flexible schedule to support business needs </li> <li> Possesses strong organizational skills with attention to detail </li> <li> Capable of handling multiple tasks at one time </li> <li> Able to respond appropriately to changes in direction or unexpected situations </li> <li> Possesses strong communication skills </li> <li> Capable of lifting heavy objects with or without reasonable accommodation </li> <li> Works effectively with peers and supervisors to accomplish tasks </li> <li> Retail customer experience preferred </li> </ul>