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Job Title: Office Assistant 
FLSA Status: Non-exempt 
Hours: Part-time 

About us: 
We are an equal opportunity employer that sets out to inspire, educate and engage people to serve as lifelong stewards for animals, their habitats and their conservation, both locally and from a far. Together, we can preserve and enhance the legacy of the zoo and its species for future generations to come! We are Nebraska's #1 tourist attraction and consistently ranked among the top zoos in the world! 

About the team: 
A team of about 300 full-time and 650 part-time staff members strong, Omaha's Henry Doorly Zoo and Aquarium benefits the lives of more than 1,415 species across 162 acres of land. We also support the efforts of numerous field conservation projects and research projects that help ensure a future for endangered and critically endangered flora and fauna around the world, even right here in Nebraska! Our team makes a big impart and every role is essential to move our conservation mission forward. From the much-needed Keepers to care for our species to the important Food and Beverage employees helping us gain funds to further continue our mission. This is definitely a unique place to work, employees are exposed to a fun atmosphere, where each workday is never the same. Our zoo is world-class with unmatched scenery to help you get through your duties! 

About Omaha: 
There’s just something about living in Omaha. Something that makes you feel alive and in the moment. Maybe it’s the shorter drive times or the lower cost of living. Or maybe it’s the world-class dining, arts and entertainment that are never too far away. Most likely, it’s the combination of those things that help you settle in and show out, living your best life in one of America’s most up-and-coming cities. Here are a few things that make Omaha easy for us to call home! 
  • Work: The average commute is 20.2 minutes. #8 City for the Best Work-Life Balance. (Kisi, 2019) 
  • Cost of living: 27% less than the national average. A one-bedroom apartments rent is 21% below average. (National Association of Realtors, “Median Sales Price of Existing Single-Family Homes for Metropolitan Areas”) 
  • Hobbies: Home to 85+ miles of paved, interconnected trails for walking, jogging and biking. 30+ lake communities along with 14 state parks all within 40 miles. (Yelp, 2017) 

About the role:  
We are seeking an Office Assistant in Education to maintain daily customer service and functions of the education department and assisting the Office Coordinator. This position reports directly to the Office Coordinator.  

Duties and Responsibilities (include but not limited to): 
The education Office Assistant is responsible for scheduling and processing all types of education programs and maintaining the education office. 
  • Maintain facility usage through reservation system. 
  • Maintain and process reservation and payments for all fee-based education programs. 
  • Maintain and order education office supplies as needed. 
  • Maintain and clean the workroom and all Kitchen areas.  
  • Maintain and monitor visitor entrance into education center. 
  • Prepare and print all education program rosters for managers. 
  • Answer department emails, phones and return messages. 
  • Schedule and coordinate behind the scenes tours with other departments. 
  • Process and pick up daily mail. 
  • Process and prepare any mail confirmation letters and panda docs to customers utilizing Wordfly. 
  • Assist in maintaining department records and procedure manuals. 
  • Maintain and report daily student absence to school districts and assist schoolteachers. 

Qualifications, Knowledge, Skills and Abilities: 
  • Must have flexibility in scheduling. Ability to work: Monday-Thursday 7:00am-12:30pm and Sunday 8:00am-4:00pm, with the ability to work weekends, holidays and after- hour assignments. 
  • High school degree or GED equivalent is required. Degree in communication, marketing, English, or education is preferred. 
  • Minimum of 2 years' experience working in an office environment is preferred but not required. 
  • Working knowledge of Microsoft Word, Excel, PowerPoint, Social Media, and other computer programs. 
  • Working knowledge of how-to setup and trouble shoot AV equipment, cameras, laptops, iPad, printers, and copiers. 
  • Ability to answer questions and problem solve. 
  • Excellent organizational, interpersonal and communication skills.  
  • Must be able to work in a fast-paced environment. 
  • Enjoy working with people of all ages and backgrounds.  
  • Excellent customer service skills 
Candidates might be required to pass a pre-employment background check, drug test, negative TB test, and possess a valid driver’s license with a good history. 

Working Conditions and Physical Effort: 
  • Must be able to walk long distances across the zoo. 
  • Must be able to sit and stand for long periods of time. 
  • Must be able to kneel, bend, twist, reach above head, climb, use hands to signal, project voice, and hear through headsets. 
  • Will lift, push, pull, and/or move up to 25 pounds and occasionally up to 50 pounds using safe and proper lifting methods. 
  • There can be occasions where this position will be exposed to the elements or conduct its function in a zoo/aquarium environment. 

Employee Benefits: 
Eligible employees at Omaha's Henry Doorly Zoo and Aquarium are provided a wide range of benefits. Throughout the hiring process we will provide you with more benefit details and which ones apply to your role. 
  • 401(k) savings plan. 
  • Flexible spending account. 
  • Medical insurance. 
  • Dental insurance. 
  • Vision insurance. 
  • Employee assistance program. 
  • Life insurance. 
  • Long-term disability. 
  • Voluntary term life insurance. 
  • Vacation, sick leave, holiday and paid-time off (PTO) accrual. 
  • Uniforms are provided. 
  • Free annual tickets for rides. 
Part-Time (the benefits below also apply to full-time staff) 
  • Free Zoo and Wildlife Safari Park membership for you and your immediate family. 
  • Employee discounts. 
  • Behind-the-scenes sneak peek at new exhibits. 

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.  
Omaha’s Henry Doorly Zoo & Aquarium is an Equal Employment Opportunity Employer as defined by the EEOC.