Human Resources Analyst
Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there’s no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation’s education and workforce landscapes.
With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation’s only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio.
Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America’s fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That’s why Central Ohio residents find living here so fulfilling, both professionally and personally.
The Human Resource (HR) Analyst will collect, compile, analyze HR and employee data, metrics, and statistics, and apply this data to make recommendations related to Talent Acquisition, retention, DEI, employee engagement, legal compliance, compensation, benefits, employee learning and development, and any other areas as directed. The HR Analyst performs high-level and highly responsible professional work in analytics pertaining to the Human Resources function.
Professionalism, Data Exploration and Research, Managing Work, Data Visualization Design, Continuous Improvement, Leveraging Feedback, Customer/Student/Employee Focus Innovation, Collaboration Problem-Solving, Compelling Communication Critical & Analytical Thinking, Delivering High Impact Presentations Adaptability
ESSENTIAL JOB FUNCTIONS:
ANALYTICS AND REPORTING
Collects and compiles HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, exit interviews, employment records, local, state and federal labor statistics, peer practices, applicant tracking system (ATS), employee learning and development tracking (LMS), and other sources.
Analyzes applicant and employee data and statistics for trends and patterns related to Talent Acquisition, employee motivation, employee engagement, turnover, attrition, employee learning and development, compensation, promotions and reclassifications, Diversity, Equity, and Inclusion impact, and compliance with employment laws and regulations, etc. Engages with partners to understand and define modeling and analytic requirements and translate business problems into questions that data science can answer. Uses impactful visuals, narratives, and storytelling to develop compelling presentations for technical and non-technical partners that describe models or provide insights about the impact of the College’s initiatives related to employees and HR.
Completes monthly, quarterly, and ad-hoc HR reporting and data analysis, presenting and explaining findings to senior leadership. Makes recommendations for the design and implementation of the HR roadmap for reporting and analytics to provide the business and HR operational, strategic, and tactical metrics for the College. Makes recommendations for the strategy to evolve the HR analytics maturity level from descriptive to diagnostic reporting, and predictive analytics to proscriptive outcomes.
Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics for the College. Ensures compliance with data privacy, regulations and best practices.
CUSTOMER SERVICE & COMMUNICATION
Engaging with partners and HR leadership, produces weekly, monthly, quarterly & annual HR reports, providing analysis and storytelling that are used for both internal and external reporting. Supports HR Department with system-wide activities and initiatives for the College by building custom reports to meet the needs. Manages and utilizes all systems available in HR to track and measure deliverables for the College, including updating content, coordinating updates with vendors as needed and responding to employee questions and issues related to the Analyst’s functions.
Partners with key stakeholders, such as managers/supervisors, HR team, internal partners, Office of Diversity, Department of Institutional Effectiveness, etc. to answer questions, solve problems and generate reports.
DIVERSITY, EQUITY & INCLUSION
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Assists with conducting workforce analytics to identify potential inhibitors of a workplace environment that is diverse, equitable, and inclusive.
OTHER DUTIES & RESPONSIBILITIES
Manages multiple assignments of varying complexity and meets tight timelines and deadlines, with the ability to adapt to changing needs of the College and business partners. Attends all required meetings and trainings. Ability to work evenings, weekends and a varying schedule, as needed.
USUAL PHYSICAL REQUIREMENTS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing duties for this job, the employee regularly exhibits digital dexterity when entering data into computer, frequently sits for extended periods of time, and occasionally stands and walks. Employee occasionally reaches with hands or arms and stoops, kneels, crouches or crawls. Employee converses verbally or manually with others in person and by telephone. Vision demands include close, detailed vision when focusing on computer screen. Employee occasionally lifts or exerts force up to 10 pounds.
Typical office environment.
Knowledge, Skills and Abilities:
Knowledge of: Microsoft Office Suite or related software at a high level, including but not limited to Excel, Access (expert levels), Power BI and/or Tableau. Expert in statistical analysis and various software packages, highly advanced features of database, spreadsheet, and word processing programs. Knowledge of HRIS, ATS, and LMS.
Skill in: interpersonal relationships and communication; analytical and problem solving; attention to detail; maintaining documentation and records; verbal and written communications; presentations to all levels of employees within the organization; high level of skill in generally accepted accounting principles; maintaining good public relations; customer service; operating general office equipment; general typing; application of standard office practices and procedures; interpreting and implementing data involving federal, state and common policies and procedures as required.
Ability to: effectively communicate and work with persons of varying cultures and backgrounds; work independently; navigate complex and multifaceted institutions/organizations/software systems; convey complex information in a clear, creative way; demonstrate initiative; develop and maintain effective working relationships with associates, supervisors, and job contacts; actively listen and interpret the needs of the client, define the problem, research the issue and develop logical and practical solutions and/or final report and analysis; demonstrate flexibility; exhibit a pleasant telephone manner; answer routine inquires; maintain confidentiality of employee and student files and other sensitive information; maintain accurate and complete work records; planning, scheduling and organization work; ability to quickly learn the organization’s HRIS, payroll, and similar employee management software.
Bachelor’s Degree in accounting, computer science, or related field. Two (2) years of experience in database development and administration, recruitment, training, employee benefits, and/or equal opportunity compliance. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). An appropriate combination of education, training, coursework and experience may qualify a candidate.