Tenant Service Coordinator

Tenant Service Coordinator

Accesso • Chicago, Illinois

About Us

We are a solutions-driven property management company, managing a portfolio of commercial real 

estate properties (office).

Responsibilities

• Answer phone calls, emails and other business correspondence as well as sending and receiving mail 

and/or overnight packages.

• Responsible for all aspects of administrative management and all day-to-day operations.

• Assists in entering accounts payable invoices into Yardi Accounting software.

 Assists with additional accounting procedures as directed.

• Assists in preparing vendor service contracts.

• Manage the property work order system, input service requests, assign tasks, closing out completed 

work orders to include following up on all open work orders daily.

• Updates Tenant and Vendor insurance certificates.

• Manages Tenant and Vendor files.

• Updates all Tenant and Vendor contact information.

• Ensure that all emergency after-hours contact information is current for both employees and vendors.

• Coordinates access between building personnel and tenants to include tenant and vendor access to 

suites with security.

• Assist with coordinating with tenant move-ins and move-outs.

• Coordinates Fire/Life Safety Procedures for all tenants, including tenant related correspondence-emails, 

captivate, newsletters, etc.

Education

• Degree preferred

• Associates Degree (AA/AS).

Qualifications

• Experience and/or training in Commercial Property Management (Office) is a plus.

• Proficient with Yardi/Microsoft Office.

Skills

• Excellent written and verbal communication skills.• Strong organizational and time management skills.

• Ability to solve problems involving several options in situations.

• Team player.

• Customer service skills.

Compensation

Commensurate with experience per year

Position Type

Full-Time

Benefits

Benefits include medical, dental, vision, life insurance, short-term disability, 401K, paid time off.