Intern, Sales Operations

Job Description:

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

Looking for a meaningful internship opportunity that will give you real-world experience and help you grow as a professional? Look no further than the Iridium Internship Program where you will be an integral part of the Iridium teams shaping the future of satellite communications! The Iridium Internship program is a 12-week program that runs from May 20, 2024 to August 9, 2024. As an Iridium Intern, you’ll begin making an impact on real projects from day one! During the program, come prepared to grow, develop, and learn alongside a team and the leaders of our company. Our Interns are offered a unique opportunity to provide valuable support to Iridium on projects and work assignments as well as the chance to participate in exciting activities that will allow you to connect with senior leadership and fellow interns. 

What We’re Looking For:

Iridium seeks a stand-out Sales Operations Intern to learn the mechanics and implementation of business policies, pricing, and operations and how those activities translate into revenue/profits for the organization. The person in this role will support the team responsible for using a customers' perspective to improve existing documents for customer consumption and acceleration of our customers' sales efforts. Additional duties may also include updating internal sales tools and training documentation based on direction from other members of the sales operations team.

What You’ll Do:

• Review of internal and external sales requests which : new partner inquiries, sales lead opportunities, existing partner questions, and questions from the channel team.
• Enter new partner information and partner changes into Iridium systems under supervision from existing sales support team members.
• Support channel managers by providing existing documentation for features, specifications, promotional materials and pricing of Iridium products and .
• Brainstorm and support the implementation of creative solutions to increase reporting capabilities processing of sales support activities and contribution that those activities have toward the success of specific lines of business.

The job scope provided above is a general outline and may be subject to adjustments and enhancements based on the evolving needs of the organization.

Skills You’ll Obtain:

• Real-world experience in chosen field of interest and related topics through multiple hands-on projects
• Critical thinking and analytical skills
• Working in and contributing to a team environment
• Organization and time management
• Understanding of business tools, operations, and sales process
• Development of relationships across business groups
• Familiarity with Iridium partner ecosystem and key drivers of business/financial success
• Application of existing tools from undergraduate study to address/solve existing business problems at Iridium

What You’ll Need to Succeed:

• Strong attention to detail and accuracy in data entry and documentation.
• Proficient in using spreadsheet software (e.g., Microsoft Excel, Google Sheets) for managing and analyzing pricing data.
• Familiarity with customer database management systems and data entry best practices.
• Excellent organizational skills to manage multiple tasks and projects effectively.
• Ability to work independently and as part of a team, communicating effectively with stakeholders.
• Basic understanding of pricing concepts and willingness to learn more about pricing strategies.
• Prior experience in pricing, data management, or related fields is a plus but not required.

Things You Must Bring to the Table:

• Must be a minimum of 18 years of age
• Must be currently enrolled in a bachelors or graduate degree program at an accredited academic institution ( Sales, Business, or a related field)
• Must be eligible to work in the U.S.
• Must be eligible to work in person

Iridium is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories.