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Technical Assistant

GENERAL ANNOUNCEMENT: POSITION OPENING

Technical Assistant

 

IN THIS ROLE:

You will provide Level 1 technical assistance using exemplary customer service to support end users on the application of technologies and the resolution of technical issues while maintaining and documenting work in our online ticket system.

 

WHAT WE NEED:

Are you an energetic, collaborative team member with a passion for technology and innovation?  If you are a motivated self-starter with a willingness to learn and grow, who can deliver outstanding customer service, then we want to hear from you!

 

WHAT YOU NEED:

  • Valid Michigan Driver’s license and reliable transportation.
  • High school diploma or general education degree (GED).
  • Six months related experience preferred.
  • A+ certification preferred.
  • Ability to lift up to 50 lbs.
  • Ability to reach, stoop, kneel, crouch and use various tools involved in the installation of computer equipment and other office equipment.

 

SALARY DETAILS:

$17.74 - $20.56 per hour based on relevant prior work experience, with the potential of earning up to $22.14 hourly after employment with Oakland Schools. Non-Exempt Position / 12-month work year 

 

WHY WORK FOR OS?

Oakland Schools offers a great benefits package for our employees! What we provide includes:

  • The opportunity to enroll in a pension plan to help ensure your financial security
  • Quality health insurance, dental, and vision plans
  • Generous vacation and leave time so you can have a healthy work-life balance
  • OS-paid coverage for life insurance, short and long-term disability, and well-being benefits including access to an Employee Assistance Program for staff and dependents
  • The opportunity to buy optional health savings accounts (HSA), flexible spending accounts (FSA), pet insurance, legal insurance, college savings plans, and tax-sheltered annuity (TSA) plans
  • OS provides the ability to get involved within the organization and advance your skill set with education development

 

WHO WE ARE:

Oakland Schools (OS) is an intermediate school district (ISD) that is focused on providing educational and technology services to local school districts in a cost-effective manner so that they can provide students with a superior education. We also operate our Oakland Schools Technical Campuses (OSTC) and Virtual Learning Academy Consortium (VLAC). Through your work at OS, you will help students have the best learning experience possible! To learn more about us, visit https://www.oakland.k12.mi.us/about 

 

HOW TO APPLY:

To apply, please use the Oakland County Human Resource Consortium (OHRC) website. You can find it by clicking here. You will need to make an account on the OHRC website to apply.

 

Oakland Schools is a member of the OHRC. Once you create your account, you will be able to apply for positions within our district as well as positions available through other member districts. All applications must be completed on the OHRC website. Please do not email or fax application materials to Oakland Schools. 

 

POSITION DEADLINE: Applications will be accepted until the position is filled. 

 

For questions regarding this position, please contact Erika Geyman at Erika.Geyman@oakland.k12.mi.us

 

In accordance with state and federal law, Oakland Schools does not discriminate, nor permit discrimination, on the basis of race, color, national origin, ethnicity, religion, sex, pregnancy or parental status, gender identity, gender expression, sexual orientation, disability, age, height, weight, marital status, military service, veteran status, genetic information,  or any other legally protected status, in its educational programs and activities, employment, or enrollment. The District also provides equal access to the Boy Scouts and other designated youth groups. For questions or complaints regarding unlawful discrimination or harassment, employees should contact the Assistant Superintendent of Human Resources, Personnel Management and Labor Relations at (248) 209-2429 or HR@oakland.k12.mi.us. Students and others should contact the Civil Rights/Title IX Coordinator at (248) 209-2590 or Jacqueline.Zablocki@oakland.k12.mi.us.

 

This job posting is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. Incumbents may be asked to perform additional duties as required by his/her supervisor.