Parallon HCA Healthcare - Leadership Development Associate, St. David's - Austin TX
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Parallon HCA Healthcare - The Business Side of Healthcare
Parallon provides full-service revenue cycle management and, ultimately, total patient account resolution for HCA Healthcare. These services include scheduling, registration, insurance verification, hospital billing, revenue integrity, insurance collections, payment compliance, credentialing, health information management, customer service, payroll, physician and specialty services billing.
The Leadership Development Associate (LEAD) for Front Office (Patient Access) will work in a department of the hospital which directly interacts with patients when they first arrive. The department is very visible to the patients and their families. It functions as a central point of contact across the organization. Patient Access staff are responsible for receiving and greeting patients and visitors. They also answer inquiries and assist patients with completing registration documents as required by the facility. The training will focus on enhancing your management and technical skills so to ensure you are knowledgeable in all aspects in the business office functions. You will be responsible for reviewing key metrics to determine trends in operational performance and identify process improvement opportunities including up-front collections, reduction in insurance denial trends, and reduce percentage of error.
Qualifications:
- BS or BA degree required (or working towards the completion of a BA or BS). Accounting, Business, Finance, Public Health, Management or Healthcare Administration degrees are a plus
- MBA degree helpful
- Experience in healthcare, healthcare management or finance helpful
- Occasional/ Intermittent Travel Required