Repair Technician

Job Details: 

Job Title:                     QUA Technician (Repair Technician)

Location:                     San Antonio, TX, 78249, USA

Duration:                    8 months 

Shift Timings:             1st shift

Job description:

• Performing device repairs, upgrades, retrofits, preventive maintenance on internal (Company and external customers medical VAC equipment.

• Executing quality control procedures for all repaired VAC devices prior to releasing them back to the customer.

• Providing technical support, over the telephone, for customers, sales force, and third-party maintenance providers.

• Providing technical VAC device repair support to Company engineering

• Providing technical VAC device repair training support to internal and external customers in collaboration with Technical Service Center (TSC) repair engineer.

Principle Responsibilities: (essential job duties and responsibilities)

• Ensure VAC devices, component parts, to be repaired, refurbished, and salvaged are processed per quality controlled and reference only procedures.

• Test, diagnose and execute repairs, upgrades, retrofits and preventive maintenance on Company and customer owned devices.

• Rework, repair, and/or replace cable assemblies, wire harnesses, ribbon cables, cord sets, etc where applicable.

• Replace and or repair where applicable defective circuit boards and provide support for the upload, download of software firmware for device/s being repaired. Supports limited printed circuit board repair including downloading event logs.

• Supports offline spare part cleaning and salvaging efforts.

• Reassemble units and conduct formal quality control test procedure to determine if unit is ready to ship back to customer.

• Accurate consumption of parts to RSO or work order including verification of all available parts throughout production floor for management of available inventory.

• Provides technical assistance over the telephone for customers, sales force, and third party maintenance providers.

• Assists in research and development of Company products.

• Assists in testing, and inspection of new products.

• Maintains a clean and orderly workspace to include bench and floor clean up.

• Monitors the condition of tools and calibrated equipment PM cycles used and notifies supervisor, designated calibration tech of any maintenance needs.

• Notify supervisory personnel of any repair difficulties or other applicable information.

• Adheres to Company safety regulations and all requirements of Job Safety Analysis and notifies supervisor of any safety problems or hazard.

Skills and Experiences:

• Demonstrates ability to utilize various tools and equipment to support repair functions.

Competencies/Values:

• Managing Work 

• Continuous Improvement

• Decision Making

• Quality Orientation

• Safety Focus

• United

• Authentic

• Purposeful

• Courageous

Minimum Qualifications:

• Willingness to take a fitness test to determine ability to meet the physical demands of the job as outlined in the Job Safety Analysis.

• At least 18 years of age.

• At least 1 year experience in electrical assembly, soldering, troubleshooting and/or repair to include manufacturing environment or related electrical, mechanical, pneumatic experience/trade.

• Experience with MS Office applications including, Word, Excel, Access, and Outlook

• Demonstrated and achieved productivity requirements and quality standards specified by the business.

• Demonstrated experience monitoring quality of assigned tasks and corrects any deficiencies.

• Demonstrated knowledge in electrical schematic diagrams, BOMS, test procedures, and work instructions.

• Demonstrates knowledge utilizing Material Safety Data Sheets.

• Ability to work scheduled shifts and complete assignments in required time frames.

• Ability to work independently with minimal supervision.

• Demonstrates communication and presentation skills.

• Ability to maintain complete confidentiality and discretion in business relations.

• Ability to demonstrate skills regarding teamwork and collaboration.

Preferred Qualifications:

• Experience with soldering iron guns, and de-soldering equipment.

• Background in working with medical device repair and or manufacturing environment.

Education:

• Associates degree in electrical or related electrical field