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About the Agency:

The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.  

  • We maintain building and resident safety and health 
  • We create opportunities for New Yorkers through housing affordability 
  • We engage New Yorkers to build and sustain neighborhood strength and diversity.  

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion—the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth. 

Your Team

The newly-created Office of Compliance & Risk Management (CRM) centralizes critical compliance, oversight, and hearing functions from across the agency to ensure fairness, consistency, and equity in both our external and internal engagements. CRM will collaborate with programs throughout HPD to ensure that the agency and its partners comply with laws (federal, state, and city), regulatory requirements, policies, and procedures. The Office includes the following Divisions and units:  

  • Adjudications  
  • Economic Opportunity & Regulatory Compliance  
  • Public Information  
  • Audit Support    

 HPD’s Public Information team is dedicated to serving the public by collaborating with internal partners and governing entities to facilitate access to agency information. The team promotes accountability, transparency, and compliance by:​

  • Establishing robust infrastructure within the agency to improve record retention and quality;​
  • Ensuring fair and secure access to agency records and materials for members of the public; and​
  • Safeguarding sensitive information by setting and maintaining best practices around data privacy and effective record management.

Your Impact
As a member of the Public Information team in CRM, the Public Information Coordinator will support agency transparency and public access to information relating to HPD’s mission to provide secure and safe affordable housing in New York City.

Your Role
Reporting directly to the Director of Public Information, the Public Information Coordinator will support the agency’s Freedom of Information Law (FOIL), Record Management, and Data Privacy work, as needed. The Coordinator’s portfolio will focus on intake and acknowledgement processes for FOIL, assist with data privacy reporting, and manage internal and external correspondence and other administrative and reporting functions.

Your Responsibilities
The Public Information Coordinator will demonstrate independent initiative and strong organizational skills to work in coordination with Public Information and CRM team members, and offices throughout the agency.  Responsibilities include: 

  • Manage Data Privacy programs for the agency 
    • Build and manage the data sharing agreement repository for agency data sharing agreements
    • Coordinate reporting information for mandated quarterly and biennial reporting requirements
    • Manage the Data Privacy mailbox and address ad hoc internal questions on data privacy policy and process
    • Update existing and create new agency data privacy policies and procedures
    • Lead annual and ad hoc data privacy trainings for agency staff
  • Assist with Freedom of Information Law (FOIL) requests and redactions 
    • Review and redact FOIL responses for Enforcement, Section 8 and other programs, as needed 
  • Provide administrative support to all the Public Information programs (FOIL, Record Managment, and Data Privacy)
    • Manage FOIL acknowledgements and extensions
    • Issue bi-weekly divisional reporting
    • Manage the email accounts and phones for each program, and coordinate with staff for timely responses
    • Maintain the internal Public Information Hub and resources
    • Other Public Information and CRM administrative support or special projects, as needed

Preferred skills 

The ideal candidate will be an inquisitive self-starter and problem-solver who is eager to grow and take on new responsibilities with the following skills: 

  • Strong attention to detail and excellent organizational and problem-solving abilities 
  • Ability to multi-task with high volume workload 
  • Collaborative team player with strong interpersonal and communication skills (verbal and written) 
  • Passion for public service with a commitment to excellent customer service 

Minimum Qualifications  

Candidates will need to meet the civil service requirements of Community Coordinator. 

  1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 
  2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 
  3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. 

 Must submit a cover letter as part of your application. 

 Note: This position is eligible for remote work up to two days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37.  

 Additional Information: 

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. 
 
In addition, the Department of Housing Preservation & Development offers competitive salaries and the following benefits: Generous Pension Plans (The New York Employees' Retirement System); 401(k) and Roth 457(k) Retirement Savings Programs; U.S. Savings Bonds Flexible Spending Program; Health Benefits, Dental, Vision Coverage, Prescription Drug Program; Training and Professional Development; Opportunity for Scholarship; ‘College Savings Program; Paid Holidays and Generous Annual Leave. 

 As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF. 
 
HPD's vision is to promote strength and diversity in our workforce and an inclusive and equitable work environment.