Mission Delivery Internship

Make-A-Wish Greater Bay Area

Mission Delivery Internship 

Make-A-Wish® Greater Bay Area is a 501(c)(3) non-profit organization that fulfills the wishes of children between the ages of 2-1/2 and 18 battling life-threatening medical conditions. Make-A-Wish® Greater Bay Area was founded in 1984. In its first year, a total of 27 wishes were granted. Now one of the largest chapters nationwide, we have granted more than 9,500 wishes to date. The Greater Bay Area Chapter is headquartered in Oakland and serves 17 counties of Northern California. 

DESCRIPTION 

This is a paid, non-exempt, hourly summer internship within the Mission Delivery Department. The department is responsible for all aspects of mission fulfillment, including managing referrals and eligibility determination, intake, wish discovery, wish determination, wish planning and wish execution. The position is an administrative role that will support various aspects of the department’s work. Applicants must be at least 18 years old and be a California resident. 

TIME COMMITMENT  

Time commitment of up to 24 hours per week starting in June 2025 through August 2025. Ideally, the right candidate would be able to work our hybrid schedule (in office Tuesdays/Wednesdays) in downtown Oakland, CA, with optional remote days through the remainder of the week; office is available at any time for use of resources. Other remote options outside our Oakland office to be considered. 

DUTIES AND RESPONSIBILITIES 

Wish Granting 

Conducting welcome calls with wish families 

Sending and receiving paperwork to wish families 

Entering data from wish paperwork into our database 

Following up with wish families via phone, text or email regarding items needed 

Assisting all team members with the planning and execution of wish experiences including possibly research, communication, logistics, documentation and submitting financial records 

DESIRED QUALIFICATIONS 

Passion for and desire to contribute to the mission of Make-A-Wish 

Highly organized and detail oriented 

Strong verbal and written communication skills 

Spanish language skills (verbal and written) are a plus 

Ability to handle sensitive and confidential medical and personal information  

PC/Microsoft proficient (Microsoft Word, Excel, etc.) 

Salesforce or other CRM database experience preferred 

COMPENSATION  

This is a paid internship; compensation will be $17.00 - $20.00 per hour, based on location and skillset. 

BENEFITS 

Sick Pay Accrual 

Remote work optional capabilities 

Insperity Employee Assistance Program 

No phone calls please. 

This position is open until filled. An Equal Opportunity Employer Diversity makes us stronger. MAWGBA is committed to diversity in its service and creating an inclusive work culture and environment that is reflective of the San Francisco Bay Area. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.