Health Information Specialist / Program Assistant

ABOUT THE ROLE

The Health Information Specialist/Program Assistant (HISPA) maintains client files and is responsible for submitting the mental health billing for all clients within their assigned program, with a focus on the quality assurance of the program. The HISPA compiles, updates, and organizes all documentation for the clients within their program in collaboration with clinicians, counselors, and program leaders to ensure program compliance and support payment processes. The HISPA also maintains general operation of the program administrative office.

ABOUT MAYA ANGELOU

Seneca’s Maya Angelou Academy is a nonpublic special education school in Oakland, CA serving grades K-5. Maya Angelou Academy believes students thrive when provided an education that humanizes youth and families, as well as provides space for students to heal and empower themselves. Maya Angelou Academy delivers a high-quality education with a culturally responsive lens and highly integrated therapeutic and special education services. We aim to inspire our students with the joy of learning and help them build the mindsets, skills, and relationships necessary to succeed beyond our setting and in mainstream educational environments. To learn more about Maya Angelou Academy and Seneca’s other nonpublic schools, click here. 

ABOUT SENECA

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for nearly a decade. We’re committed to providing traditionally marginalized communities with a network of outstanding mental health, community-based, and educational services. We are committed to building a diverse staff, and our programs actively engage in conversations and training on Diversity, Equity, and Inclusion to promote equity and justice for the youth and families we serve.

Responsibilities

• Work as an effective member of a multidisciplinary team with teachers, therapists, and other specialists/educational staff
• Foster strong therapeutic relationships with students that support engagement at school and in progress towards individualized goals
• Provide effective onboarding, supervision, and professional development of School-Based Counselors
• Provide leadership to other staff in implementing the therapeutic-behavioral program, including fostering a strong classroom community, maintaining consistent classroom procedures and routines, and utilizing varied group and individualized interventions that promote student academic learning and personal growth
• Oversee implementation of students’ Behavior Intervention Plans per students’ Individualized Education Programs (IEPs)
• Provide supervision to ensure a safe environment, overseeing crisis management and adjusting staffing as necessary
• Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training
  • This may include intervening with the clients' behavioral program through physical management of the clients, if applicable Training in additional crisis intervention modalities may be required
• Contribute to a strong school culture by participating in or leading small group, classroom or schoolwide activities for students that celebrate success and promote joy
• Communicate effectively with families and all others involved in the daily life of the student, including other Seneca programs or outside agencies
• Complete and monitor team completion of required data collection and service documentation to measure the effectiveness of services, inform team decision making, and/or engage in service billing
• Transport clients to and from school as needed with the proper documentation on file with Human Resources

Qualifications

• Education/Experience Requirements:
  • Bachelor’s degree OR
  • Associate degree or equivalent + 1 year of applicable experience OR
  • High School Diploma/GED + 2 years of applicable experience
  • Applicable experience can include paid or unpaid experience working with youth or families, working in a classroom setting, working in a mental health setting, providing academic support to youth, or providing crisis support to youth
• Demonstrated recording of at least two years providing effective behavioral interventions to students in an education or mental health setting beyond the minimum requirement
• At least 21 years of age
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
• Reliable transportation to and from the school site and other occasional meeting spots

Schedule

• School based Schedule
  • Monday to Friday: 8 AM- 4:30 PM (ability to work occasional flexible schedule when the school needs vary)
• 5 weeks of paid time off, 11 paid holidays, and 14 paid school break days

Benefits

• Starting range $29.71-$32.21, actual salary dependent on creditable experience above the minimum qualifications for the role
  • Salary increase upon passing a bilingual language proficiency exam
  • Salary increases each year
• Comprehensive employee benefits package:
• Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
  • Long-term disability, family leave, and life insurance
  • Partially paid premiums for dependants
  • 403b retirement plan
  • Employer-Paid Assistance Plan
• 5 weeks of flexible paid time off, 11 paid holidays and 14 paid school break days
• Abundant promotional opportunities, specialized training and support, scholarship, and embedded credential program