Pre-Install Configuration Technician I
About the Role
Canon USA in Monroe, NJ is seeking a Pre-Install Configuration Technician I (Tech, Config/Rem PreInstl I). The Pre-Install Configuration Technician I performs basic pre-install and setup of all assigned machines per Canon USA Pre-Install/Configuration Shop Standards. Begins OJT training in configuration. May also be required to complete basic used equipment evaluations. Continues to pursue development of technical skills via Canon training and OJT, and assists in other Logistics areas as assigned.
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
Your Impact
- Performs assigned pre-installs /configurations each day at or above the established benchmark for the model
- Maintains appropriate monthly average labor time for “S” calls, dependent on assigned work load and availability
- Achieves monthly accountability expectations for position (based on shop tech matrix)
- Maintains constant high level of work quality and consistent conformance with published standards
- Maintains all technical information and Canon property assigned
- Communicates well with fellow team members, and other Internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of used machines
- Assists and/or cross train in other Logistics functions as assigned
- Available to work overtime, as required, which may include weekends
- Consistently follows all documented shop processes and procedures
- Maintains shop cleanliness and security
About You: The Skills & Expertise You Bring
- HS Diploma, GED, or equivalent experience required, plus less than one year of related experience
- Degree in Electronics, or equivalent training in Military/Trade School/Industry, with at least 1 year Electrical/Mechanical industry experience, or at least three months hands on pre-install experience as a temporary employee
- Experience with electro-mechanical / electronics repair is required
- Good working knowledge of personal computers, general and office application software
- Basic understanding of networking
- Capable of accessing E-support via a computer and using other on-line tools
- Capable of updating System Software on Canon connected device
- Logical thinking possessing ability to learn and apply acquired knowledge
- Ability to gain working knowledge and aptitude on all current Canon MFDs
- Good technical and non-technical communication skills
- Demonstrates a willingness and is successful at working in a team environment
- Demonstrates a positive work attitude
- Strong communication skills
- Begins OTJ Training in configuration of MFDs within segments 1-7
- (Seg 1: Up to 20 PPM, Seg 2: 21 – 30 PPM, Seg 3: 31-40 PPM, Seg 4: 41-69 PPM, Seg 5: 70-90 PPM, Seg 6: 91-109 PPM, Seg 7: Over 109 PPM)
- Works under close supervision for several months to a year
- Must complete foundational training within first year of employment (Online Pre-Req and classroom training)
- Must be in position and show consistent performance for minimum of one year, prior to consideration for promotion
- Travel to support other RDCs as assigned (valid driver's license and acceptable driving record necessary)
- Must be able to frequently lift up to 50 lbs.
- Must be able to lift up to 75 lbs. with assistance/using a team lift
- Frequent kneeling and standing
- Potential repetitive use of manual screw drivers
- Use of chemical cleaning solvent
We are providing the anticipated rate for this role: $17.20 - $21.15 hourly